Shipping policy
We appreciate your support and can’t wait for you to receive your handcrafted gear! Below are the details of our shipping process:
Processing & Shipping Times
- Ready to Roll Collection (In-Stock Items): Orders are typically processed and shipped within 3-5 business days.
- Pre-Order Collection: These items are made to order and will begin shipping approximately two weeks after the pre-order window closes. Please check individual product pages for estimated timelines.
Shipping Rates & Carriers
Shipping rates are calculated at checkout based on your location. We use trusted carriers to ensure your order arrives safely.
Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking to update.
Shipping Delays & Lost Packages
We are not responsible for delays caused by the carrier, customs processing, or weather conditions. If your package is lost or delayed, please contact the shipping provider directly to file a claim. However, if you need assistance, feel free to reach out!
International Shipping
We currently do not offer international shipping at this time.
Handcrafted with Care
Since all of our items are handmade, slight variations are normal and part of the unique character of each piece. We appreciate your patience and support in bringing these designs to life!
If you have any questions, contact us at hello@belarmagear.com. Thank you for being part of the Belarma community!